Attachments

Endpoints

Retrieve the metadata of an attachment GET https://deskapi.gotoassist.com/v2/attachments/[id]
Upload one or more new attachments. This request should be a multipart POST with one or more files attached as the "files" parameter. POST https://deskapi.gotoassist.com/v2/attachments
Retrieves the content of an attachment GET https://deskapi.gotoassist.com/v2/attachments/[id]/[filename]

Properties

Name Type Default Read Write Order Description
id String The unique API ID to access this resource
_type String
filename String
content_type String
content_hash String
owner User The owner of the record
file_size Integer
position Integer
image_width Integer
image_height Integer
url String
thumbnail_versions Array Of String
thumbnail_urls Array Of String
file_data String Base64 encoded file data. This can be used to upload attachments inline as part of a larger update.

Filters

Property Name
id
first_name
last_name
email
active
name
name
dismissed
name
account
as_at
selector
service
record_type
service
service
user
billable
closed_at
closed
service
assigned_user
assigned_to_group_or_any_member
assigned_to_group
assigned_to_any_customer
assigned_to_any_user
name
active
open
closed
service
archived
changes
no_change
record_type
service
category
customer
service
category