| Retrieve the metadata of an attachment | GET | https://deskapi.gotoassist.com/v2/attachments/[id] | |
| Upload one or more new attachments. This request should be a multipart POST with one or more files attached as the "files" parameter. | POST | https://deskapi.gotoassist.com/v2/attachments | |
| Retrieves the content of an attachment | GET | https://deskapi.gotoassist.com/v2/attachments/[id]/[filename] |
| Name | Type | Default | Read | Write | Order | Description |
|---|---|---|---|---|---|---|
| id | String | ✔ | ✔ | The unique API ID to access this resource | ||
| _type | String | ✔ | ||||
| filename | String | ✔ | ✔ | ✔ | ||
| content_type | String | ✔ | ✔ | ✔ | ||
| content_hash | String | ✔ | ✔ | |||
| owner | User | ✔ | The owner of the record | |||
| file_size | Integer | ✔ | ||||
| position | Integer | ✔ | ✔ | |||
| image_width | Integer | ✔ | ||||
| image_height | Integer | ✔ | ||||
| url | String | ✔ | ✔ | |||
| thumbnail_versions | Array Of String | ✔ | ||||
| thumbnail_urls | Array Of String | ✔ | ||||
| file_data | String | ✔ | Base64 encoded file data. This can be used to upload attachments inline as part of a larger update. |
| Property Name |
|---|
| id |
| first_name |
| last_name |
| active |
| name |
| name |
| dismissed |
| name |
| selector |
| service |
| record_type |
| service |
| service |
| user |
| billable |
| closed_at |
| closed |
| service |
| assigned_user |
| assigned_to_group_or_any_member |
| assigned_to_group |
| assigned_to_any_customer |
| assigned_to_any_user |
| name |
| active |
| open |
| closed |
| service |
| archived |
| changes |
| no_change |
| record_type |
| service |
| category |
| customer |
| service |
| category |