Name | Type | Default | Read | Write | Order | Description |
---|---|---|---|---|---|---|
id | String | ✔ | The unique API ID to access this resource | |||
_type | String | ✔ | ||||
service_desk_record | String | ✔ | ||||
rating | Integer | ✔ | ✔ | The level of satisfaction associated with the rating (1 to 5 where 1=poor and 5=excellent) | ||
rating_label | String | ✔ | The label associated with the rating (poor, below average, average, good, excellent) | |||
user | User | ✔ | The user associated with the record | |||
comment | String | ✔ | The comment provided along with the rating |
Property Name |
---|
id |
first_name |
last_name |
active |
name |
name |
dismissed |
name |
selector |
service |
record_type |
service |
service |
user |
billable |
closed_at |
closed |
service |
assigned_user |
assigned_to_group_or_any_member |
assigned_to_group |
assigned_to_any_customer |
assigned_to_any_user |
name |
active |
open |
closed |
service |
archived |
changes |
no_change |
record_type |
service |
category |
customer |
service |
category |